Terms of Service

1. Acceptance of Terms

By accessing and using Liberty Foundation Repair's website, services, or engaging with our company in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These Terms constitute a legally binding agreement between you and Liberty Foundation Repair.

If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not have such authority, you must not accept these Terms or use our services.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

2. Company Information and Services

2.1 About Liberty Foundation Repair

Liberty Foundation Repair is a professional foundation repair company specializing in residential and commercial foundation repair services. We are licensed, bonded, and insured to provide foundation repair services in Texas.

2.2 Services We Provide

Our comprehensive foundation repair services include:

• Foundation Repair and Stabilization: Repairing cracked, settling, or shifting foundations using industry-standard methods
• Crawlspace Repair and Encapsulation: Addressing moisture issues, structural problems, and improving air quality
• Pier and Beam Repair: Repairing and replacing damaged piers, beams, and support systems
• Concrete Lifting and Leveling: Raising and leveling sunken concrete slabs, driveways, and walkways
• Foundation Inspection and Assessment: Comprehensive property evaluations and detailed reports
• Emergency Foundation Services: 24/7 emergency response for urgent foundation issues
• Warranty and Maintenance Services: Ongoing support and maintenance for completed projects

2.3 Service Areas

We provide services throughout our listed Texas service areas. Service availability may vary based on location, project complexity, and current workload. We reserve the right to decline service requests outside our primary service areas or for projects that exceed our capabilities.

3. Estimates, Pricing, and Payment Terms

3.1 Free Estimates and Consultations

We provide free, no-obligation estimates for all foundation repair projects. Our estimates include:

• Comprehensive property inspection and assessment
• Detailed written estimate with itemized costs
• Explanation of recommended repair methods
• Timeline for project completion
• Warranty information and terms
• Financing options (where applicable)

3.2 Estimate Validity and Pricing

All estimates are valid for 30 days from the date of issue unless otherwise specified. Final pricing may vary based on:

• Actual conditions discovered during work (unforeseen structural issues, soil conditions, etc.)
• Additional repairs required for safety or code compliance
• Changes to the original scope of work requested by the customer
• Market fluctuations in material costs
• Permit fees and regulatory requirements
• Access limitations or special equipment requirements

3.3 Payment Terms and Methods

Payment terms will be specified in your individual service agreement. Generally:

• Payment is due upon completion of work unless other arrangements are made in writing
• We accept cash, personal checks, business checks, and major credit cards
• For large projects, we may require a deposit before work begins
• Financing options may be available for qualified customers
• Late payment fees may apply as specified in your service agreement
• Returned check fees and collection costs are the customer's responsibility

3.4 Financing and Payment Plans

We may offer financing options through third-party lenders for qualified customers. Financing terms, interest rates, and approval are subject to the lender's requirements and credit evaluation. We are not responsible for financing decisions or terms offered by third-party lenders.

4. Project Execution and Timeline

4.1 Project Scheduling

Project scheduling is subject to weather conditions, material availability, permit approvals, and other factors beyond our control. We will provide estimated start and completion dates, but these are estimates only and not guaranteed completion dates.

4.2 Work Authorization and Changes

All work must be authorized in writing before commencement. Any changes to the original scope of work must be approved in writing and may result in additional charges. We reserve the right to stop work if payment is not received as agreed or if unsafe conditions are encountered.

4.3 Customer Responsibilities

Customers are responsible for:

• Providing clear access to work areas
• Removing or securing personal belongings from work areas
• Obtaining necessary permits (unless included in our services)
• Coordinating with utility companies if needed
• Informing us of any special requirements or restrictions
• Ensuring the property is safe for our workers

4.4 Work Quality and Standards

All work is performed in accordance with industry standards, local building codes, and manufacturer specifications. We use high-quality materials and proven repair methods. Work is subject to inspection and approval by the customer upon completion.

5. Warranties and Guarantees

5.1 Workmanship Warranty

We provide warranties on our workmanship as specified in your individual service agreement. Warranty terms vary by service type and will be clearly outlined in your contract. Warranties cover defects in workmanship and materials under normal use conditions.

5.2 Warranty Limitations

Warranties do not cover:

• Damage caused by acts of God (earthquakes, floods, storms, etc.)
• Damage caused by improper maintenance or neglect
• Damage caused by modifications made by others
• Normal wear and tear or settling
• Damage caused by soil movement or environmental changes
• Damage caused by structural changes to the property
• Consequential or incidental damages

5.3 Warranty Claims

Warranty claims must be made in writing within the warranty period. We will inspect the claimed defect and determine if it is covered under warranty. If covered, we will repair or replace the defective work at no charge. If not covered, repair costs will be the customer's responsibility.

6. Limitation of Liability and Disclaimers

6.1 Limitation of Liability

To the maximum extent permitted by law, Liberty Foundation Repair's liability for any claims arising from our services is limited to the total amount paid for the specific services in question. We are not liable for:

• Consequential, incidental, or special damages
• Loss of profits, business interruption, or lost opportunities
• Property damage not directly caused by our work
• Personal injury not caused by our negligence
• Damages resulting from acts of God or circumstances beyond our control
• Damages resulting from customer's failure to follow maintenance instructions

6.2 Professional Advice Disclaimer

While we provide professional foundation repair services, any advice, recommendations, or information provided is for general informational purposes only. We recommend consulting with qualified professionals for specific structural, legal, or financial advice related to your property.

6.3 Website and Information Disclaimer

Information on our website is provided "as is" without warranties of any kind. We do not guarantee the accuracy, completeness, or timeliness of information on our website. We reserve the right to modify website content without notice.

7. Insurance and Licensing

7.1 Company Insurance

Liberty Foundation Repair maintains comprehensive general liability insurance and workers' compensation insurance as required by law. Insurance certificates are available upon request. Our insurance coverage is subject to policy terms and conditions.

7.2 Licensing and Certifications

We are licensed to perform foundation repair services in Texas. Our technicians are trained and certified in foundation repair methods. License numbers and certifications are available upon request.

7.3 Customer Insurance

Customers are responsible for maintaining appropriate property insurance. We are not responsible for damage to personal property not directly related to our work. We recommend consulting with your insurance provider regarding coverage for foundation repair work.

8. Dispute Resolution and Governing Law

8.1 Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any legal action arising from these Terms or our services must be brought in the state or federal courts located in Texas.

8.2 Dispute Resolution Process

Before pursuing legal action, we encourage customers to contact us directly to resolve any disputes. We are committed to working with customers to resolve issues fairly and promptly. If informal resolution is not possible, disputes may be subject to mediation or arbitration as specified in your service agreement.

8.3 Statute of Limitations

Any claims against Liberty Foundation Repair must be brought within the applicable statute of limitations period under Texas law. Failure to bring a claim within the required time period will result in the claim being barred.

9. Intellectual Property Rights

9.1 Website Content

All content on our website, including text, graphics, logos, images, and software, is the property of Liberty Foundation Repair or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

9.2 Customer Materials

Any materials, photographs, or information you provide to us remain your property. However, by providing such materials, you grant us a non-exclusive license to use them for the purpose of providing our services and for our business operations.

9.3 Trademarks

"Liberty Foundation Repair" and related trademarks are the property of Liberty Foundation Repair. You may not use our trademarks without our written permission.

10. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

We implement appropriate security measures to protect your personal information and comply with applicable data protection laws. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. SMS Terms and Conditions

11.1 SMS Consent Communication

Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

11.2 Types of SMS Communications

If you consent to receive text messages from Liberty Foundation Repair, you may receive messages related to:

• Foundation assessment and estimate coordination
• Appointment scheduling and reminders
• Service and project updates
• Customer follow-ups and support
• Occasional promotions or special offers

11.3 Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 15 SMS messages per week.

11.4 Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary for messages sent domestically or internationally.

11.5 Opt-In Method

You may opt in to receive SMS messages from Liberty Foundation Repair by selecting the optional SMS consent checkbox on our online request or booking form. The checkbox is not selected by default, and consent is not required to submit the form.

11.6 Opt-Out Method

You can opt out of receiving SMS messages at any time by replying "STOP" to any message you receive. You may also contact us directly to request removal from our messaging list.

11.7 Help

If you need assistance, reply "HELP," visit mylibertyfoundations.com, or call us at 210-756-1466. If you do not wish to receive SMS messages, do not select the SMS consent checkbox on our forms.

11.8 Standard Messaging Disclosures

• Message and data rates may apply.
• Reply "STOP" at any time to opt out.
• Reply "HELP" for assistance or call 210-756-1466.
• Review our Privacy Policy and Terms and Conditions.
• Message frequency may vary, up to 15 SMS messages per week.

12. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, labor disputes, material shortages, or other force majeure events. In such cases, we will use reasonable efforts to resume performance as soon as practicable.

13. Severability and Entire Agreement

13.1 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. We will replace any invalid provision with a valid provision that most closely reflects the original intent.

13.2 Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Liberty Foundation Repair regarding the use of our services. These Terms supersede all prior agreements, representations, and understandings.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

We are committed to addressing your concerns promptly and professionally. We will respond to your inquiry within 2 business days.